Channel Update FAQs
Satellite Lineup Only

Answers to questions about the August 17 channel changes and lineup can be found by clicking on the topics below.

Overview Back to top

  1. Why did you make these changes, and when?

    Creating an innovative, exciting listening experience – one that you cannot get anywhere else – is our ongoing mission. The changes we are making on August 17 will provide listeners with an improved experience based on feedback we have recieved. As always, we will continue to introduce new channels and improve existing ones to provide you with the best experience possible.

    We hope you’re finding even more to love on SiriusXM.

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Channel Changes and Descriptions Back to top

  1. What channels will you add to my lineup?

    • PopRocks - Our new channel featuring Pop and Rock songs from the 90s and 2000s has been added to the lineup on channel 17. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • Limited Edition - SiriusXM Limited Edition has been moved from Channel 13 to Channel 4 and the name has been changed to Spotlight to expand the variety of the channel so that in addition to SiriusXM’s limited-run channels from Pop to Rock, Comedy, Talk and More you can experience existing SiriusXM channels you may not have fallen in love with yet. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • Carolina Shag Radio - Currently on Limited Edition (Channel 13). Limited Edition will move to Channel 4 and be renamed Spotlight where Carolina Shag will remain playing until Wednesday, 9/6. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • Yacht Rock – Yacht Rock, our smooth-sailing soft rock channel from the ‘70s and early ‘80s, is airing on Love through Wednesday, September 6 at 3 am ET. Love has been moved from Channel 17 to Channel 70 so Yacht rock has also moved to Channel 70 through the end of its run. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • Pittbull’s Globalization - Pitbull’s Globalization has been moved from Channel 4 to Channel 13 where you can continue to hear worldwide rhythmic hits from the biggest artists and DJs around the world. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • SiriusXM Love - SiriusXM Love has been moved from Channel 17 to Channel 70 where you can continue to hear romantic ballads and soft pop music featuring the lyrics of love. PopRocks, our new channel featuring Pop and Rock songs from the 90s and 2000s, has been added to the lineup on Channel 17. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • BB King’s Bluesville - BB King’s Bluesville has been moved from Channel 70 to Channel 74 where you can continue to hear authentic blues from the past to the present. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • Met Opera Radio - Met Opera Radio has been moved from Channel 74 to Channel 75 where you can continue to hear thrilling live performances from the Met Opera, plus gems from the archives. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • Faction (Music) - Faction has been moved from Channel 41 to Channel 314 where you can continue to hear punk, rock, beats and more. Channel 314 is not available on all radios, but you can also still hear Faction on streaming or the app Channel 314 in the rock category. SiriusXM Turbo, our hard rock from the 90s and 2000s channel, has been added to the lineup on Channel 41. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • SiriusXM Turbo - SiriusXM Turbo has been moved from Channel 314 to Channel 41 where you can continue to hear hard rock from the 90s and 2000s. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • CNN en Español - CNN en Español has been removed from the satellite lineup, but can still be heard on streaming and the app on Channel 795. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • NBC Sports - NBC Sports has been moved to Channel 205 in the sports category where you can continue to hear 24/7 Sports Talk featuring PFT Live with Mike Florio, Newy Scruggs, Chris Mannix, Mark Malone, Amani & Dan, and Scott Seidenberg. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.
    • Tiesto’s Club Life Radio - The channel can no longer be heard on SiriusXM’s satellite or streaming service as of July 21, but Tiesto’s Club Life Radio program can still be heard on BPM (Channel 51). To find that schedule, you can go to www.SiriusXM.com/BPM. For an updated channel lineup please go to www.SiriusXM.com/ChannelLineup.

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  2. How do I get the new channel lineup beginning August 17th?

    Just click here to look up a specific channel. While you're there, take a moment to view and print the full lineup for quick reference, or create a customized channel guide with your favorites to keep handy by your radio.

    To see the full channel listing for your radio and package, click here.

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  3. I can't find some of the channels I normally listen to. Where did they move to?

    Some of our channels will move to make room for new channels in their most logical places.

    New Channel Numbers, Channel Names and Category Assignments

    • Add PopRocks to Channel 17 in Pop
    • Move Limited Edition from Channel 17 to Channel 4 and rename it Spotlight
    • Move Pitbull’s Globalization to Channel 13
    • Move Love to Channel 70
    • Move BB King’s Bluesville to Channel 74
    • Move Met Opera Radio to Channel 75
    • Move Turbo from Channel 314 to Channel 41
    • Move Faction from Channel 41 to Channel 314
    • Rename SiriusXM 132 to Triumph in Politics/Issues
    • Move NBC Sports to Channel 205 in Sports

    Changes to Streaming Channel

    • Add Indie 1.0 to Channel 714 in Rock
    • Move Faction Music to Channel 314
    • Move CNN en Español to streaming Channel 795
    • Add Vegas Golden Knights play-by-play to Channel 948
    • Move Washington Capitals play-by-play from Channel 948 to Channel 949
    • Move Winnipeg Jets play-by-play from Channel 949 to Channel 950
    • Que Funny (streaming-only Channel 769) will no longer be heard on SiriusXM as of August 11

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  4. Are you removing any channels from the satellite lineup?

    • CNN en Espanol will be removed from satellite

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Need Help/Troubleshooting Back to top

A few of our listeners who have specific types of radios may experience minor technical issues once these channel additions and adjustments are completed. Most of these issues can be easily solved by giving your radio a few extra minutes to finish updating the first time you power it up on or after August 17. Other potential issues and troubleshooting tips are provided below.

  1. What will happen to my radio on August 17?

    Just give your radio a few extra moments to update when you first turn it on. Why? Your radio may need 2-5 minutes to receive the updated lineup from our satellites. During this time, the audio you hear may not match what is shown on your display and you may see messaging such as "updating channels" or "acquiring signal" on your radio's display.

    Let it update. Please do not change channels while your radio is updating, as this will delay the update from being completed.

    Once the update is complete, tune to the channel you want to hear and you're all set.

    Visit www.siriusxm.com/channellineup to download the updated channel guide so you can quickly find the new channels and any favorites that may have moved.

    Some listeners may need to take additional action on or after August 17 if one or more of the following applies:

    • You have an XM dock and play radio and your audio does not match the channel you are tuned to, your presets return the wrong channel or some of the new channels are missing.
    • You have a Sirius radio and you use the channel preset or channel blocking features on your radio.
    • You subscribe to Mostly Music, Family Friendly, Basic or Espanol package.
    • You have a Sirius or XM radio model that is able to record programming and you have set up a specific program or programs to be recorded.
    • You are having some other technical issue with your radio that began on or after August 17.

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  2. Will I have to reset my radio presets?

    Probably not. On August 17 (or whenever you first turn your radio on after that date), your radio preset buttons should automatically sync to the new locations for any channels that you've chosen as presets. If this does not happen automatically, follow the instructions included with your vehicle owner's manual to quickly update your presets.

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  3. Will my Sirius radio presets point to the new channel locations?

    If you have a Sirius radio and your presets no longer take you to your favorite channels, you may have to reset one or more of your preset buttons.

    This is easy to do and should only take a few moments. Please consult your vehicle owner’s manual for assistance.

    We apologize for any inconvenience.

    Click here to see the full channel guide—or to customize your own, click here.

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  4. I have an XM dock-and- play radio. The audio does not match the channel I am tuned to. The preset buttons return the wrong audio or some of the new channels are missing. What should I do?

    Some XM receivers will continue trying to update even after they have been properly updated. Simply push the POWER button to turn your radio on, wait three to five minutes, and then press the POWER button again to turn the radio off (turning the car's ignition off and on does not count). Your XM radio should work properly the next time you turn your radio back on.

    Please consult your vehicle owner’s manual for further assistance.

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  5. The labels on my XM radio preset buttons no longer match the channel name/number displayed on my radio.

    This issue may occur if you drive a Model Year 2008 or later GM vehicle with a pre-installed XM radio. If this occurs, you will need to update the preset button labels on your radio. This is a simple procedure:

    Press and hold the preset button until you hear a beep.

    The preset button label should then match the name and number of the channel you're tuned to. Follow the instructions that came with your radio to quickly reset those channels.

    Please consult your vehicle owner’s manual for further assistance.

    We apologize for any inconvenience.

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  6. I have an XM radio and the programming I hear does not match the channel name/number displayed on the radio.

    A small number of dealer-installed XM Satellite radios used predominantly in Toyota, Lexus and Scion vehicles may not properly adjust to the new channel locations on or after August 17.

    If you have one of these radios you may notice that the programming you hear does not match the channel name and number you see on your radio. As you tune up and down the dial, the sequence of channel names you see may not match the sequence of programming that you hear as you change the channels.

    Click on the appropriate link below for printable instructions for performing what is called a "Channel List Update," the process that will correct this behavior. Important: There are different sets of instructions based on your vehicle and model year.

    • For Toyota/Scion model years 2012 or later with a touch screen, click here.
    • For Toyota/Scion model years before 2012 and Lexus model years before 2010, click here.

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  7. How will I know if my radio actually needs to be refreshed?

    XM radios should not have required a refresh on August 17.

    If you have a Sirius radio and subscribe to a Mostly Music, Basic, or Español package, here’s how to determine if your radio requires a refresh.

    The first time you turn on your radio beginning August 17:

    • Allow your radio to update. This might take a few minutes.
    • When your radio has finished updating tune to Channel 75.
    • If you hear Met Opera Radio, you're all set! You do NOT need a refresh.
    • If you hear nothing, if the channel number does not appear, or if you see a message like "unsubscribed channel", you will need to refresh your radio.

    If you have a Sirius radio and subscribe to a Family Friendly package, here’s how to determine if your radio requires a refresh.

    The first time you turn on your radio beginning August 17:

    • Allow your radio to update. This might take a few minutes.
    • When your radio has finished updating tune to Channel 41.
    • If you hear Turbo, you're all set! You do NOT need a refresh.
    • If you hear nothing, if the channel number does not appear, or if you see a message like "unsubscribed channel", you will need to refresh your radio.

    We apologize for any inconvenience this may cause. Click here for a copy of these instructions that you can print out and take to your vehicle.

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Impacts for Specific Radios Back to top

  1. Why won't my Sirius radio go over 128 channels?

    Certain older Sirius radios lack the appropriate bandwidth to receive over 128 channels, including many which have been added in recent years. We apologize for any inconvenience. Visit our store at shop.siriusxm.com where you'll find a variety of radios including ones that can be used in your vehicle. Current SiriusXM subscribers may be eligible for discounts on most radios. If you'd like to upgrade your radio to one of our newer models so you can receive the additional channels, call 1-866-528-7474. Our Listener Care agents are available Monday through Friday from 8 AM – 10 PM ET and Saturday and Sunday 8 AM – 8 PM ET to assist you.

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  2. Why are the channels I previously blocked from my radio no longer blocked?

    For a few Sirius customers, the lineup adjustments and channel additions on August 17 could affect your channel blocking settings. If you currently use this feature, we encourage you to download a new channel guide at siriusxm.com/channellineup then check and adjust your settings accordingly after August 17.

    If you have an XM radio, your channel blocking settings were not affected.

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  3. I have a 2011 model Ford, Lincoln, Mercury or Fiat vehicle. The radio in my car is not displaying the Rock category or Rock channels. What should I do?

    Choose Select Genre and then choose All. Rock channels are now displayed. You can also tune to channels in the Rock category via the tuning knob or manual channel entry.

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  4. I have a portable radio. My scheduled recordings are now recording the incorrect program. What should I do?

    If you have one of the portable devices below with a recording feature, we encourage you to check and adjust your scheduled recordings on or after August 17. Only a small number of channels moved, but if the program you want to record has moved and you do not adjust your settings, your radio will record the incorrect program.

    If this happens to you, simply reset your scheduled recordings. For help with this task, please consult the user guide that came with your radio. If you don't have it, click here to find user guides for most of our portable radios. We apologize for any inconvenience.

    Sirius radio models

    • S50 • Stiletto10 (SL10) • Stiletto100 (SL100) • Stiletto2 (SL2)

    XM radio models

    Samsung Nexus • Pioneer XMp3 • SiriusXM XMp3i

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  5. Why do channel logos not appear on my portable radio?

    Some portable Sirius radios cannot display the new channel logos, and will instead display the Sirius dog icon or the channel name and number. The issue applies to the following radios:

    S50 • Stiletto10 (SL10) • Stiletto100 (SL100) • Stiletto2 (SL2) • MiRGE

    Please note that this does not affect any of the actual programming you hear.

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  6. I have a Mercedes-Benz and am having difficulty switching to or from "All Channels" to other categories on the radio in my car.

    If you are having trouble switching categories with the left and right arrow buttons on the radio in your Mercedes-Benz vehicle, simply:

    • Push and hold the ON button for at least 10 seconds (this will turn your radio off).
    • Push the button again to turn the radio back on. The issue should now be resolved.

    If you're still having trouble, contact Mercedes-Benz customer care for further assistance at 1-800-FOR-MERCEDES (1-800-367-6372).

    Click here for a copy of instructions that you can print out and take to your vehicle.

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  7. I have a Mercedes-Benz. The Sirius radio in my car resets every 55 seconds or says, "Call Sirius to Subscribe". What should I do?

    A small number of satellite radios used in Mercedes-Benz vehicles may not properly adjust to the new channel locations on or after August 17. If you have this type of radio in your vehicle, you may notice that the radio resets every 55 seconds, or says "Call Sirius to Subscribe" when playing audio. For help fixing this issue, just call Listener Care at 1-866-528-7474, Monday – Friday 8 AM to 10 PM ET. Saturday and Sunday 8 AM – 8 PM ET.

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  8. I have a BMW or Mini. My presets are missing from the Sirius radio in my vehicle. What should I do?

    Most BMW or Mini owners who experience this issue can remedy the problem by storing their presets again. Consult your vehicle owner's manual if you are unsure of how to store a preset. If your vehicle's radio will not allow you to store presets, please contact your BMW or Mini dealership.

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  9. I have a model year 2009 Land Rover LR3, Range Rover, or Range Rover Sport. The radio in my vehicle keeps displaying an "acquiring signal" or "Sirius update please wait" message. What should I do?

    If you experience this issue, here’s what to do:

    • Turn on your vehicle and radio.
    • Allow your radio to run in Sirius mode for 3 minutes.
    • Shut off the vehicle and remove your key from the ignition.
    • Wait for 3 minutes.
    • Turn on the vehicle and return to Sirius mode.

    If this does not fix the issue please contact your Land Rover or Range Rover dealership.

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  10. I drive a Chrysler and I am not receiving all of my channels. What should I do?

    Certain radios installed in Chrysler vehicles will need a signal refresh to properly sync with the updated SiriusXM lineup on or after August 17.

    You can easily refresh your radio from right inside your vehicle by visiting siriusxm.com/refresh on your smartphone. You can also send a refresh signal by calling toll-free to 855-MY REFRESH (697-3373). Be sure to have your Radio ID (or ESN#) before you begin. Click here for a copy of these instructions that you can print out and keep with you.

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  11. How do I find my Radio ID or ESN?

    Most radios will display the Radio ID (ESN or SID) when you tune it to Channel 0. If this doesn't work on your radio, click here to find your radio and follow the instructions on how to display your Radio ID.

    If you need further assistance, please click here to chat with an agent who will help you find your Radio ID (or ESN).

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Impacts for Specific Packages Back to top

  1. Listeners with a Sirius radio and a subscription to a Mostly Music, Basic, Español or Family Friendly package may need to refresh their radio on or after August 17.

    Why? Without the refresh, your Sirius radio may begin receiving some channels that should not be included with the package you've chosen, or you might be missing others that you expect to hear.

    You can easily refresh your radio from right inside your vehicle by visiting siriusxm.com/refresh on your smartphone. You can also send a refresh signal by calling toll-free to 855-MY REFRESH (855-697-3373). Important: Be sure to have your 12-digit Radio ID (or ESN#) before you begin.

    A few tips to remember:

    • If you refresh your Sirius radio before August 17, you may still need to perform this action again on or after August 17 to realign your channels with your current subscription package.
    • Your radio must be turned on to receive the refresh signal, and your car antenna must have a clear view of the sky, so make sure your vehicle is not in a garage. If your radio is located inside your vehicle, it's easiest to go to siriusxm.com/refresh from your smartphone, enter your Radio ID or ESN and click the "Send Refresh Signal" button. If you don't have a smartphone, simply call us (855- 697-3373) from inside your vehicle when you're ready to perform the refresh. You may also schedule a refresh from your computer by going to our website.
    • Whichever method you choose, remember that the signal will be sent to your radio within a few moments of your request, so make sure your radio is turned on before requesting the signal. If you accidentally miss the refresh signal, please repeat the process above.

    Click here for a copy of these instructions that you can print out and keep with you.

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