A La Carte and A La Carte Gold Customers
On May 4th, we will be making some changes to provide listeners with an improved experience based on feedback we have received. As always, we will continue to introduce new channels and improve existing ones to provide you with the best experience possible. As a courtesy, we’re giving A La Carte subscribers an opportunity to make a one-time, complimentary adjustment to your channel selections.
You can use your one-time, complimentary adjustment any time beginning May 4. Just keep in mind that the standard $5.00 adjustment fee will be waived only one time, beginning May 4.
To Change Your A La Carte Selections, follow these 6 simple steps:
Log in to the Online Account Center
You will need your username and password. Not certain what they are? Use the links below and we'll help you retrieve them.
Click the "Change Your A La Carte Channel Selections" Link
You will now be brought to the subscription screen. Click on the third choice in the drop-down box at the bottom labeled "Change my A La Carte channel selections." Reminder: Disregard the notice about the $5 change fee. Due to the channel additions, starting on May 4, we're providing a one-time credit for our A La Carte customers when you adjust your channel selections.
Select Your A La Carte Channels
At the top of the page, you will see the number of channels currently selected as part of your package as well as how many may be added. Using the tab menu, you can navigate among main categories — Music, Sports, News & Issues, and Talk & Entertainment. If a channel is checked, that means it is currently part of your custom lineup. To add a channel, simply click on the box next to the channel number. Once you’re happy with your selections, click the "Review Selections" button.
Review Your A La Carte Selections
Because the $5 fee will be waived only once, review your channel selections carefully. If you want to change your selections, click the "Edit Selections" button. If you are happy with your selections, click the "Confirm" button.
Review Channel Change Charges
Please review your channel change charges. The channel change fee line item in the order summary section will say $0.00. After you have reviewed the charges, click the “Submit Order” button.
Your channel change is now successfully completed. Print and save a copy of the confirmation for your records.
Tell us what you listen to, and we'll make a customized channel guide with updated numbers to help you find the channels you love, plus a few new ones too.
The complete SiriusXM Channel Guide in PDF format.